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Product Technology Manager

Harvey Nash AG


Product Technology Manager

Four our tech giant client we are looking for a Product Technology Manager.

Role: Product Technology Manager

Duration: 12 months to start asap

Location: Zürich

Workload: 24 hours/week plus maximum 16 hours overtime depends on quarter

Project Overview

The company's Hotel Center allows hotel owners and online travel agencies to display their room prices and availability across properties and to drive more bookings. You will be working to connect even more hotel owners through our Travel Partners API by helping them onboard and resolve account issues.

Overall Responsibilities

Provide proactive and reactive technical information and solutions for onboarding partners. This includes troubleshooting XML price feed and account related issues. This is a highly cross-functional role where you build your product expertise and help drive toward scalable solutions.

Top 3 Daily Responsibilities

  • Respond to technical support questions from hotel partners
  • Work with Sales, gTech, and Eng to resolve partner problems
  • Identify trends and communicate actionable insights to product stakeholders and sales

Mandatory Skills/Qualifications

  • Experience with web technologies such as HTML, CSS, JavaScript, XML, and HTTP
  • Experience in one or more programming languages, including Java, C++, Python
  • Understanding of REST API usage, calls, and troubleshooting
  • Experience working with and managing external partners and/or customers.

Non-Essential Skills/Qualifications

  • Strong project management, analytical, troubleshooting and problem-solving skills
  • Strong verbal and written communications skills
  • Strong commitment to quality, architecture, and documentation
  • Ability to multitask, set priorities and work efficiently in a high-paced environment