Technical IT Support Specialist

Summary

MITech (Make Intuitive Tech SA), is an international software editor and leader in the Trade Commodity Finance space. Mitech solutions are used by prestigious banks around the world. More information is available on our web site: https://www.mitsa.ch

To integrate our team based in our Swiss headquarters (Tolochenaz), we are seeking an experienced and dynamic Technical IT Support Specialist with over 5 years of hands-on experience in diverse IT environments. The candidate should provide comprehensive technical assistance to our customers (banks), including troubleshooting complex issues, and ensuring the smooth operation of critical systems.

The role will be challenging in our company whereby a broad technical skill set is required to contribute to operational excellence and stability. The person should indeed demonstrate his ability in:

• diagnosing and problem solving,
• resolving technical issues efficiently,
• being adaptable, independent, and proactive,
• valuing teamwork and efficient communication with colleagues and stakeholders to achieve common goals.

Other prerequisites:

• Fluent in French and English; other languages (Italian, German) will be a plus
• Willingness to travel
• Swiss citizen or with a valid B/C permit

We offer:

• Excellent employment and social insurance conditions
• Varied work, in constantly evolving fields, within a multidisciplinary and dynamic team
• Continuous training as part of the proposed activity
• Part time home office

Core Competencies & Technical Expertise

• Application Servers: Extensive experience with the deployment, configuration, and maintenance of various application servers, including Oracle WebLogic Server, JBoss, and Tomcat.
• Databases: Proficient in managing and troubleshooting relational databases such as Oracle DB, MS-SQL, and PostgreSQL as well as SQL scripting (PL/SQL, T-SQL).
• Operating Systems: In-depth knowledge of Windows and Linux environments, including system administration, scripting, and troubleshooting.
• Scripting: Strong scripting capabilities in Bash, Perl, and PowerShell for automation, system management, and problem resolution.
• Programming Languages: Familiarity with Java for application support and understanding.
• IT Security: Fundamental understanding of IT security principles, best practices, and common vulnerabilities to ensure system integrity and data protection.

• CI/CD & DevOps: understanding and practical experience with CI/CD procedures, version control systems.
• Cloud Platforms & Containerization: Practical experience with leading cloud providers (Microsoft Azure and Oracle Cloud) and with container technologies like Docker and Kubernetes.

Please include salary expectations in your application.