Head of Quality

For our client a manufacturer specializing in precision components for the aerospace, defense and automotiv industries, producing low-volume High -mix products. They are looking for a professional to manage both internal quality control and customer quality assurance to support their ongoing success.

Job Description

• Develop and maintain quality and site related documentation and the upkeep of process implementation and adoption.
• Ensuring conformance to established standards and industries requirements and develop appropriate measures for assuring compliance to the defined processes.
• Conduct frequent audits to ensure continued compliance
• Ensure annual audit plan is conducted, review audit packages, train auditors, establish and maintain records of compliance, analyze audit metrics and develop improvement plans.
• Oversee project time lines and co-manage multi-department working teams.
• Assist in meeting team goals through coaching, training, guiding, directing, consulting and teaching necessary personnel.
• Assure adequate support for the current system, collaborate with users to develop refinements, upgrades, or additional capability to support the strategic business objectives.
• Manage the Corrective & Preventive Action Board (CAPA) and the Corrective Action Request (CAR) process by tracking CAR status and ensuring root cause analysis and corrective actions are effective and timely.
• Work with other departments and personnel as necessary to assure accurate responses and perform verification and follow up activities.
• Ensure the QMS conforms to the requirements of the industry.
• Conduct Management Reviews as the management representative, reporting on the performance of the QMS and on opportunities for improvement.
• Achieve customer satisfaction scorecard metrics for quality and delivery and coordinate recovery plans as required.

The Successful Applicant

• BS degree in Engineering or Technical Field preferred
• Experience Aerospace/defense/automotive or related field
• Strong management experience
• Manufacturing background in precision machining
• Strong quality skills pertaining to root cause analysis and corrective actions
• ASQ certification highly preferred
• Six Sigma Black Belt highly preferred
• PMP certification highly preferred