Global Sales Coordinator

Since its founding in 1988, Frederique Constant has made it its mission to democratize access to luxury by designing, developing, and assembling high-quality timepieces at the fairest price. The Swiss watchmaking manufacturer, based in Geneva (Plan-les-Ouates), designs, develops, and assembles mechanical watches, including over 30 Manufacture calibers such as the Tourbillon, Perpetual Calendar, Flyback Chronograph, Monolithic, Big Date Power Reserve, Moonphase, as well as quartz watches.

Since 2016, the Frederique Constant Group (Frederique Constant, Alpina Watches, Ateliers deMonaco) has been part of the Japanese Citizen Group, continuing its international growth and fostering new synergies.

We offer our employees a dynamic working environment, valuing entrepreneurial mindsets within a human-sized structure. Join our talented team, driven by a constant pursuit of excellence, and become a key element of the company.

Joining our team means immersing yourself in exciting projects and contributing to the achievement of ambitious goals. Innovation is at the heart of our everyday work. Be ready to take on challenges and let's shape together the new horizons of the watchmaking industry.

As a Global Sales Coordinator at Frédérique Constant Group SA, based in Geneva, you will be central to the success of our international commercial operations. This multifaceted role combines sales administration, event coordination, e-commerce support, pricing management, and cross-functional collaboration across departments and markets.

You will support the Sales Director and the wider sales team in executing the commercial strategy, managing global sales tools, preparing analytical reports, organizing international events and brand experiences, and providing accurate data and insights for business planning. As a key point of contact for both internal teams and global partners, you will ensure seamless coordination and excellence across all commercial touchpoints for Frédérique Constant and Alpina.

Key Responsibilities

Sales Operations & Coordination

- Generate and manage global sell-in/sell-out reports for commercial reviews.

- Oversee the Pepperi B2B platform: user management, content updates, and filter adjustments.

- Distribute weekly stock and promotional lists with visuals.

- Update distributor and affiliate mailing lists monthly.

- Address ad hoc requests from sales teams and affiliates.

Commercial Planning & Analysis

- Provide validated sales data to support planning and forecasting.

- Conduct bi-monthly web planning analyses on product positioning and inventory.

- Assist in e-commerce and wholesale forecast preparations.

- Maintain commercial tools like the Corporate Deals brochure and pricing files.

Pricing & Product Information Management

- Coordinate global pricing updates in collaboration with Finance.

- Ensure data accuracy across platforms (FTP, CRM, ERP) and sales tools.

Sales Operations & Commercial Support

- Manage global sell-in/sell-out reports and coordinate weekly stock updates.

- Administer B2B platform (Pepperi): user setup, content uploads, and collection updates.

- Maintain distributor and affiliate mailing lists for newsletters.

- Provide day-to-day support to sales teams and affiliates.

- Consolidate validated sales data and assist with forecasting and business analysis.

- Conduct bi-monthly web planning reviews to monitor product visibility and inventory.

- Update key commercial tools (e.g. pricing files, Corporate Deals brochure).

E-Commerce & Brand Experience Coordination

- Manage 180 SKUs across e-commerce platforms (Shopify, WordPress, third-party sites).

- Maintain accurate product listings, stock levels (via ERP), and pricing; deliver regular performance reports.

- Organize and host 100 annual Manufacture visits for clients, press, and partners.

- Coordinate logistics, agenda, training, and brand content to enhance the visitor experience.

- Support boutique/museum updates and provide quarterly visitor satisfaction reporting.

International Events & Cross-Functional Support

- Manage logistics and agendas for global trade shows (e.g., Watches & Wonders, Dubai Watch Week), coordinating 300 meetings annually.

- Support novelties ordering and post-event reporting.

- Collaborate across Customer Service, Marketing, Finance, and IT to ensure data accuracy and commercial alignment.

- Assist with ERP/CRM integration, pricing updates, and cross-departmental reporting.

Profile Summary

Experience: 3–5 years in sales coordination, event support, or admin roles, ideally in luxury, watchmaking, or consumer goods.

Skills:

- Strong knowledge of CRM/ERP systems (Pepperi, Proconcept) and e-commerce tools (Shopify, WordPress).

- Proficient in Microsoft Office, especially Excel & PowerPoint.

- Fluent in English and French; other languages a plus.

- Skilled in working with international, multicultural teams.

Education: Bachelor’s degree in Business, Sales, Marketing, or related field.

Personal Attributes:

- Organized & Analytical: Detail-focused, data-savvy, and reliable in reporting.

- Customer-Oriented: Solution-driven with strong communication skills.

- Brand-Engaged: Passionate about luxury and watchmaking.

- Proactive: Independent and process-improvement minded.

- Culturally Aware: Comfortable navigating global contexts.