Luware continues to grow! Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.
We are looking for as soon as possible for a Product Engineering Manager as additional support for our outstanding Development Leadership Team in Switzerland-remote.
In this very interesting role, you will be able to actively shape our product and integrate your ideas and thereby contribute to the success of Luware.
Specifically, for a given feature, your responsibilities will include engaging with stakeholders/POs to gather requirements, documenting the design and undergoing team reviews, implementing the design, generating unit tests for your modifications, overseeing the deployment of the new feature, and incorporating additional monitoring and metrics as required for the feature. In essence, you will have complete ownership of your feature from its inception to completion.
In your leadership capacity within our team, you will play a pivotal role in promoting best practices and providing guidance to your engineering team.
As a Product Engineering Manager, you will have an opportunity to work with a highly collaborative and fun team in a fast-learning environment.
Work with the latest technologies, such as .net core, Docker, Azure, Kubernetes, Raven DB (NoSQL) and TiDB
Your responsibilities :
- Foster and develop talented engineers capable of developing and running scalable, reliable, maintainable services
- Keep a razor focus on the usage/metrics of the owned services and be super customer focus
- Lead, coach, and build a diverse, inclusive, high-performing team where all team members can do their best work
- Help the team plan and execute technical deliverables
- Work closely with our internal and external partners to support the team’s mission
- Collaborate closely with teams within Luware to leverage the best technology to advance the team’s mission
- Bring your curiosity, entrepreneurial spirit, and passion to deliver on the promise of technology in a difficult and exciting vertical
- Gain a working understanding of Luware as a business and collaborate with mentors and leaders to contribute to cohesive, end-to-end experiences for our users
- Focus on customer/partner needs through a data driven approach
Your skills:
- Bachelor’s degree in computer science, or related technical discipline
- 6+ years technical engineering experience with coding in languages including, but not limited to, C#, Java or Python OR equivalent experience
- 3+ years of people management experience
- 4+ years designing, developing, and operating backend services
- Ability to communicate technical details clearly across organizational boundaries
- Experience in DevOps to maintain live services andor application frameworks
- Cloud and services experience, with Azure cloud experience highly desirable
- Analytical skills with systematic and structured approach to software design
- Passion for building highly scalable, highly reliable services
- Experience with or exposure to Agile and iterative development processes
- A desire to learn, a tendency to embrace challenges, persist in the face of setback, see failures as essential to mastery, learn from criticism and find lessons and inspiration in the success of others
- Help to create a diverse and inclusive culture where everyone can bring their full and authentic self, where all voices are heard, and where we do our best work as a result
- Confident and articulate in expressing ideas to a mixed audience with varying views and challenges
- A sense of personal ownership and accountability is required, together with the ability to deliver to deadlines while managing internal stakeholder expectations
- Self-motivated with a strong drive for reaching across teams and organizations to make progress collaboratively
Our Offer
- Challenging, interesting work in a varied field with a high level of personal responsibility
- A dynamic, motivating working environment that leaves room for the realisation of your ideas and promotes your personal development
- Regular team events and the opportunity to work in
one of the Luware offices for up to one month as part of our exchange programme
You can expect an extremely collegial, international environment and a fresh, dynamic, open corporate culture, let the Luware spirit convince you.
Do you feel addressed? Then upload your CV spontaneously for an initial review- we are just a click away!
We are looking forwardto getting to know you!
We will only consider candidates who apply directly to us for this position. We do not process unsolicited applications or enquiries from recruitment agencies. Thank you for your understanding.