Jobs

You will be responsible for managing the Customer Master Data in ERP
Maintain, clean up and optimize data in ERP and SalesForce.com
Write documentation for customer master procedure, standards and controls
Monitor and analyze synchronization between ERP and SalesForce
Update Customer Master Data with 3rd Party Vendor (EDI)
Analyze reports of data errors to provide ongoing appropriate inter-departmental communications and solutions
Create metrics to monitor the activity and develop recommendations based on findings
Work closely with Customer Service, Contract teams and the Pricing Master Specialist to determine process improvement
Prepare documentation for SOX audits
Participate to the various pricing activities in collaboration with the Pricing Master Data Specialist, and insure his back-up.
Key User for future ERP implementation (Oracle)
Perform other duties and project as assigned by Manager

Your profile:

High School or equivalent diploma.
Experience in a customer data management role in a large organization is highly desirable
Strong Excel and ERP systems skills are required
Oracle experience is a plus
Significant experience using Order & Sales modules in ERP systems.
Experience with Salesforce.com is desirable
Process orientated with proven problem solving skills
Strong organizational skills required to be able to effectively manage multiple tasks simultaneously
Flexibility with ability to manage in a fast paced environment
Experience in medical device or healthcare industry would be a plus
Fluent in French and English
Excellent organizational, communication and writing skills.
Tact and diplomacy.
Ability to multi-task.
Precision and attention to details.

Julia De Amorim

Masimo

Customer Master Data Specialist